Search dalycity.org

 

 

Site Index(alpha list by subject)
Site Index


Search dalycity.org
 

1999 Consumer Confidence Report Of
Water Quality


The City of Daly City is pleased to present to you, our customers, our 1999 Consumer Confidence Report. This report was titled "Annual Water Quality Report" in previous years. This is our first report in the new required "Consumer Confidence" format. This format was established under the 1996 amendments to the Safe Drinking Water Act. We want you to know about your water supply, where it comes from, how it is handled to insure your health and safety, and the results of our ongoing water quality monitoring. Your drinking water is top quality and, through our monitoring program, has been found to comply with the maximum contaminant levels (MCLs) as mandated by the State Department of Health Services and United States EPA standards. The water delivered to your home, business or school is safe and of high quality. Only in rare instances of persons with specific health concerns, such as being on dialysis or having a significantly compromised immune system, would there be a need for specially treated, filtered or prepared water.

WHERE YOUR WATER COMES FROM
How Do Drinking Water Sources Become Polluted?
How Do We Know Our Water Is Safe?
High Quality Hetch Hetchy Water Maintains Filtration Exemption
Definitions for Understanding the Water Quality Monitoring Results Summary
Other Health Related Information
Future Changes
WATER QUALITY DATA
 
SFPUC SURFACE WATER MONITORING REPORT
 
DALY CITY GROUNDWATER MONITORING REPORT

Contacts for your Questions

To answer any questions concerning your bill, or to start or stop service, contact Utility Billing at (650) 991-8082.

To report a problem or a leak (24 hours a day), get water quality or other technical Information, or any water-related questions, please call the Department of Water and Wastewater Resources at (650) 991-8200.

For water quality issues, the main contact persons are: Dennis Baker, Chief of Operations, and Patrick Sweetland, Director of the Department of Water and Wastewater Resources. Both can be reached by calling (650) 991-8200.

We welcome your comments and suggestions on how to improve our water system or ways to better preserve our resources. Contact Patrick Sweetland, Director of the Department of Water and Wastewater Resources, for information regarding upcoming public meetings or to voice concerns regarding service or delivery of your water.

If English Is Not Your Primary Language

This report contains important information regarding your health and drinking water. If you need help understanding this report because English is not your primary language, please call us at (650) 991-8200 and ask for language translation assistance.

If English Is Not Your Primary Language: This report contains important information regarding your health and drinking water. Call the Daly City Water and Wastewater Resources Department at (650) 991-8200 should you require assistance in Chinese, Spanish or Tagalog.


Chinese Translation

Este reporte contiene información muy importante de su salud y el agua que toma. Llamea Daly City Water and Wastewater Resources Department a (650) 991-8200 si necesita asistencia en Español.

Ang ulat na ito ay naglalaman ng mahalagang impormasyon tungkol sa inyong kalusugan at sa inumin ninyong tubig. Mangyari po lamang na tawagan ang Daly City Water and Wastewater Resources Department sa numero (650) 991-8200 kung kinakailangan ninyo ng tulong o interpretasyon sa wikang Tagalog.


WHERE YOUR WATER COMES FROM
The Daly City water system is supplied equally from two sources: the San Francisco Water Department and our own local wells. San Francisco is supplied primarily by their surface water system which is mostly reliant on the Hetch Hetchy Watershed and, to a lesser degree, local reservoirs.

Hetch Hetchy Watershed

The Hetch Hetchy Watershed, a 459-square mile area located in Yosemite National Park at the headwaters of the Tuolumne River, provides approximately 80 percent of the San Francisco Water System (SFPUC) supply. The Hetch Hetchy system captures water inflows from the watershed in the Hetch Hetchy Reservoir. This reservoir, the primary source, is filled by spring snowmelt, runoff and the Tuolumne River. The water in the Hetch Hetchy Reservoir is treated but not filtered because it is of such high quality. The water collected from Cherry and Eleanor Reservoirs in the Hetch Hetchy System are a backup supply source used primarily during drought situations and was not used during 1999.

Alameda and Peninsula Watersheds


The Alameda and Peninsula watersheds provide the remaining 20 percent of the SFPUC water system. The Alameda watershed, located in the East Bay, represents about 10 percent of the total water supply, with water captured and stored in two reservoirs; Calaveras and San Antonio. The Peninsula watershed, representing the remaining 10 percent of the SFPUC supply, captures runoff in three reservoirs: Crystal Springs, San Andreas and Pilarcitos.

The five reservoirs in the Alameda and Peninsula watersheds capture rain, local runoff and some also store Hetch Hetchy water for use by the SFPUC. The water from Hetch Hetchy Reservoir that is stored locally is treated and filtered as is any local water source. Also SFPUC's water has been fluoridated for nearly 50 years.

During 2000, the SFPUC will conduct a Drinking Water Assessment and Protection Program audit as required by the 1996 amendments to the Safe Drinking Water Act. The audit will be similar to sanitary surveys previously conducted annually, including 1999, in the Hetch Hetchy Watershed.

Daly City's Wells (Groundwater)

The SFPUC supply comes from surface water reservoirs. The term "Surface Water" refers to water that is collected at ground level. Wells comprise what is termed "groundwater" or water that is stored below the earth's surface. Half of the water served by the Daly City Water System is from our local wells. There were six wells in active service during 1999. Groundwater is, in many ways, a much more protected source than surface water. We draw water from an average depth of 300 feet below ground from a massive aquifer known as the Westside Basin that serves a large portion of the Northern San Mateo Peninsula and extends north to Golden Gate Park in San Francisco. Because of its protected environment and the consistency of our monitoring results, our well water is only required to have a disinfectant added to it prior to being served in our system. The disinfectant used is sodium hypochlorite (a concentrated liquid bleach). This is much safer to store and use than the pressurized containers of pure chlorine which were used for many years. The change to hypochlorite was done over the last three years and is now complete in the Daly City Water System. This is much safer for you and the City's staff who operate and maintain the systems. It should be noted that the City's wells are checked regularly for bacteriological levels, and the untreated well water is consistently analyzed as "non-detect" for total coliform organisms. Daly City well water is blended with San Francisco water and then distributed throughout the community. Results from October 1999 nitrate testing showed detected amounts of nitrate in excess of the MCL of 45 mg/L (ppm) at Well #4 (61.1 mg/L) and the A Street Well. (47.9 mg/L). Nitrate is one of the major anions in natural water, but concentrations can be greatly elevated due to leaching of nitrogen from fertilizers. Subsequent testing at Well #4 and the A Street Well showed a decreased concentration of nitrate under the MCL. While there are no significant health effects of nitrate levels in your tap water due to blending, the following information statement is required because of the elevated findings in the wells and is not an indicator or statement of the water served to you.

Nitrate: Nitrate in drinking water at levels above 45 mg/L is a health risk for infants of less than six months of age. High nitrate levels in drinking water can interfere with the capacity of an infant's blood to carry oxygen, resulting in a serious illness; symptoms include shortness of breath and blueness of the skin. High nitrate levels may also affect the ability of the blood to carry oxygen in other individuals, such as pregnant women and those with certain specific enzyme deficiencies. Nitrate levels may rise quickly for short periods of time because of rainfall or agricultural activity. If you are caring for an infant, you should ask advice from your health care provider, or choose to use bottled water for mixing formula and juice for your baby. If you are pregnant, you should drink bottled water.

How Do Drinking Water Sources Become Polluted?

The sources of drinking water (both tap and bottled) include rivers, lakes, streams, ponds, reservoirs, springs and wells. As water travels over the surface of the land or through the ground, it dissolves naturally occurring minerals and, in some cases, even radioactive material. Surface waters in particular can be susceptible to substances resulting from the presence of animals or human activity.

Contaminants that may be present in source waters include:

Microbial Contaminants, such as viruses and bacteria, which may come from septic systems, agricultural livestock operations and wildlife.

Inorganic Contaminants, such as salts and minerals, which can be naturally occurring or result from urban stormwater runoff, industrial or domestic wastewater discharges, oil and gas production, mining or farming.

Organic Chemical Contaminants, including synthetic and volatile organics which are by-products of industrial processes and petroleum production and can also come from septic systems, urban stormwater runoff, agricultural chemicals such as chemical fertilizers, and gas stations.

MTBE, a gasoline additive, has become a recent water quality concern. This organic contaminant has rapidly been made a primary contaminant by DHS and is regularly monitored. All tests for MTBE in the City's wells and distribution system have been "Non-Detect".

Radioactive Contaminants, which can be naturally occurring or the result of oil and gas production and mining activities

Pesticides and Herbicides may come from a variety of sources such as agriculture, urban stormwater runoff and residential uses

How Do We Know Our Water Is Safe?

In order to insure tap water is safe to drink, the US EPA and the California Department of Health Services (DHS) prescribe regulations which place strict limits on many contaminants that can be present in water supplied in public water systems. Department regulations also establish limits for contaminants in bottled water that provide the same protection for public health. In addition, each step in the water distribution process provides an opportunity to introduce preventative measures, or "barriers", to prevent contaminants from reaching the consumer. These barriers include source protection, water treatment and effective operation and maintenance of the distribution system.

Source Protection is the primary barrier for water pollution. A contaminant that does not get into the water source does not need to be removed. SFPUC maintains a comprehensive watershed control and management program to protect source water. The water from Hetch Hetchy Reservoir in Yosemite National Park is so well protected that the Hetch Hetchy water supply is one of only six major water supplies in the country that is exempt from filtration. SFPUC controls activities on the watershed lands around their East Bay reservoirs, limiting activities to those compatible with maximum protection of the water quality.

High Quality Hetch Hetchy Water Maintains Filtration Exemption

The Hetch Hetchy Reservoir water supply meets all Federal and State criteria for watershed protection, disinfection, treatment, bacteriological quality and operational standards. As a result the USEPA granted the Hetch Hetchy water source a filtration exemption so that water from this source does not require filtration treatment to insure its safety.

How does the SFPUC maintain the filtration exemption? They monitor Hetch Hetchy weather conditions, water turbidity levels, coliform bacteria levels, pathogens and parasite concentrations. Also, they comply with disinfection, sampling and reporting requirements, as well as conduct regular inspections of the protected Hetch Hetchy watershed and reservoirs.

Daly City, through proper design, construction, operation and maintenance, achieves the same high level of source protection at our six active wells. The quality of the water supplied by our wells is also high enough to not require further treatment other than disinfection for your protection. We are committed to providing the highest quality and safety in the water provided by our system.

Water Treatment is the next protective barrier. Water from the remote Hetch Hetchy reservoir and our wells are unfiltered because they meet all state and federal requirements without filtration. Water from the other Bay Area watersheds near populated areas is filtered to meet standards for clarity. All of our water is disinfected with either chlorine or sodium bisulfite (concentrated bleach) to meet state and federal quality standards.

Effective Operation and Maintenance of the distribution system assures that the water maintains its quality as it travels through the system to your tap. A slight chlorine residual is maintained in the distribution system to prevent any regrowth of organisms during storage and transmission of the water as it travels to you. Active flushing of water mains and rotation of stored water supplies also keeps the water fresh and limits growth of organisms. Daly City conducts continuous water quality monitoring and testing to assure your drinking water is safe and healthy.

Daly City, working with the San Mateo County Health Department, maintains an active cross connection control program to prevent the intrusion of potentially harmful materials into the drinking water system. Cross connection control is done by isolating hazards (irrigation systems, boilers, cooling towers, fire sprinklers, etc.) from the drinking water supply by requiring and overseeing the installation of approved backflow prevention devices. The devices are annually inspected and certified by specially trained staff to insure their continued effectiveness.

However, it is recognized that some people may be more vulnerable to contaminants in drinking water than the general population. Immuno-compromised persons, such as those undergoing chemotherapy, persons who have undergone organ transplants, people with HIV/AIDS or other immune system disorders, patients on dialysis and some elderly residents, infants and pregnant women, may be particularly sensitive to any substances in their water. Individuals in these circumstances may require a specially prepared or treated source for their water needs that can't be met by a public water system. These people should seek the direct advice of their health care provider. Further information can also be obtained from the EPA/Centers for Disease Control, Safe Drinking Water Hotline at (800) 426-4791.

Definitions for Understanding the Water Quality Monitoring Results Summary

The following definitions are important to better understand the data summary which is presented as part of this report.

Public Health Goal (PHG): The level of a contaminant in drinking water for which there is no known or expected associated health risk. PHG's are non-enforceable targets set by the California Environmental Protection Agency (Cal EPA).

Maximum Contaminant Level Goal (MCLG): The level of a contaminant in drinking water for which there is no known or expected health risk. MCLG's are set by the U.S. Environmental Protection Agency (US EPA).

Maximum Contaminant Level (MCL): The highest level of a contaminant that is allowed in drinking water. Primary MCL's are set as close to the PHG's and MCLG's as is economically and technically feasible. Secondary MCL's are set to protect odor, taste and appearance of drinking water.

Primary Drinking Water Standard
: MCL's for contaminants that affect health along with their monitoring and reporting requirements and water treatment requirements.

Treatment Technique
: A required process intended to reduce the level of a contaminant in drinking water.

Regulatory Action Level
: The concentration of a contaminant which, if exceeded, triggers treatment or other requirements which a water system must follow.

Other Health Related Information

Cryptosporidium and Giardia


Cryptosporidium and giardia are both parasitic microbes commonly found in most surface water supplies. Both can cause diarrhea, stomach cramps, upset stomach and slight fever. They are tested for monthly by the SFPUC in both their reservoirs and treated distribution system.

Very low levels of cryptosporidium are detected about 6% of the time in the source waters. The average level is less than one cryptosporidium organism per 100 liters of water. This equals about one organism in 25 gallons of water. There were no detected levels of cryptosporidium in the treated distribution system.

Giardia is a slightly more prevalent organism and was detected in the source reservoirs about 15% of the time. The detected levels were again quite low, one giardia per 100 liters. Slight amounts were occasionally found in the treated distribution system as well. The levels again stayed at one giardia per 100 liters of water, or one organism per about 25 gallons of water.

It can be reasonably expected to find minute levels of contaminants, including cryptosporidium and giardia, in drinking water, including bottled water. The presence of minute levels of contaminants in water does not necessarily indicate that the water has the potential for health risk or that it is not a safe source. More information about contaminants and their potential health effects can be obtained by calling the Environmental Protection Agency's Safe Drinking Water Hotline at (800) 426-4791.

Please note that cryptosporidium and giardia are associated with surface water supplies and are not commonly detected in groundwater. As in previous years Daly City's wells have never had a detected level of either of these microbes.


Lead


Lead in amounts in excess of established action levels in drinking water can cause delayed physical and/or mental development in infants, and attention span and learning deficits in children. In adults it can cause kidney problems and possible high blood pressure.

Because of these concerns the EPA mandated in 1993 that lead and copper monitoring be conducted by all large water systems. Daly City completed the required monitoring and corrosion study in 1994. The results of the study were well under any action levels and met all quality standards. In 1998, under advisement from the EPA, DHS required local water systems to complete their studies. A joint effort was organized by the SFPUC for collection and analysis of samples by the member agencies. Since Daly City had previously conducted the study, an agreement was reached with DHS to do a special water quality study to determine the aggressiveness (corrosivity) of our well water and determine ways to meet the requirements for corrosion control in our water system. The study was completed in September 1999. Lead and copper are prevalent materials used in fixtures and pipes. There was a time in the past when pipes themselves were made of lead. Lead and copper can be dissolved through contact with water. The rate or amount of material that can be put into solution is based on the corrosivity or aggressiveness of the water. The goal of the EPA program is to find the best way(s) to optimize water systems to lower the aggressiveness of the water in that system.

The results of the second Daly City study indicated that the well water offered a buffering effect that lowered corrosivity of the water, and the blending of SFPUC supplied water with our well water actually lowered the corrosivity of the SFPUC water to optimum levels.

Future Changes

Fluoridation
SFPUC has fluoridated their treated water for almost 50 years. Depending on your location in Daly City you may receive all SFPUC supplied water and have the full optimum determined fluoride content of 1 mg/L (parts per million). In other areas that receive blended well and SFPUC water, you may be receiving water with fluoride levels as low as 0.3 mg/L, since we do not fluoridate our well water. Over the next two years Daly City is anticipating adding systems to fluoridate the well water blended at the City's three pump stations.

Chloramination
One of the current goals of the EPA and DHS is to lower disinfection byproducts in drinking water. These are organic compounds formed by the breakdown of chlorine as it oxidizes microbial material.

To reduce the level of these compounds, a small amount of ammonia can be added which forms "chloramines". These chloramines optimize the effect of the chlorine by allowing it to exist longer in the water and break down less than chlorine alone. The SFPUC is making the switch within the next few years. The anticipated date for this conversion is early 2003. At that time Daly City will make the same modification to its system to maintain a uniform disinfection process between the SFPUC water and our blended well water.

People on dialysis or with other specific health needs may need to alter the methods they use to prepare water for treatment when the change to chloramination takes place. Also there will be some changes necessary for aquarium owners, as chloramines are toxic to fish. Aquarium owners will need to fully de-chlorinate tank make-up water Public notices with the necessary information will be distributed preceding the actual change. And the City will work with the Medical Community to fully inform those residents at risk of adverse effects prior to the change. This information will be sent out in a timely manner, allowing you ample time to make any changes if you are one of the few customers that will be affected by the change. Switching to chloramines has been very successful across the country and the positive benefits far exceed the known potential problems.

 
Copyright City of Daly City, California. All Rights Reserved.